Analytics

Quick reading of health, volume, and operational focus.

Analytics do not replace the console, but they speed up diagnosis, support, and station follow-up before drilling into a specific message.

Role
Observability
what is happening and where to look first
Screen

Real analytics window

Ventana real de analítica global para ElFreeOne

The analytics view starts from ElFreeOne's real context and summarizes KPIs, MDN pending items, errors, and partner ranking.

What to read

Useful signals

  • Recent message volume.
  • Errors or pending deliveries.
  • Dominant or anomalous partner.
  • 7d and 14d comparison to detect changes.
Practical usage

Before opening a ticket.

1. Check the station's global health.
2. Detect whether the issue is volume, partner, or status.
3. Only then drill down to console and a concrete message.